FAQs

How do I contact Customer Service?
You can contact by the following address:
Email: meilingmack@gmail.com

Or you can come on The Contact Us Page.

What are your business hours?
Monday to Friday
8 am to 5 Pm (GMT-04:00) Atlantic Standard Time (Blanc-Sablon)

When will my order be delivered?
Most of the orders are delivered 5-7 business days from purchase date. 

How can I pay for my purchase?
We accept the following forms of payment: Debit and Credit Card

Is paying online secure?
Protecting your private data is our highest priority. We provide high-level protection through SSL, short for Secure Sockets Layer. See our Privacy and Security section for more details.

When will I receive a shipping tracking number?
Tracking details will be emailed to you once your order has shipped. Most orders are shipped within 5-7 business days.

About Wrong Address
If you provide a wrong address during checkout please email us and request a change. If our product is returned to us then you will responsible for all shipping costs for re-sending the product.

About Multiple Addresses
We don't offer the shipment to multiple addresses for one order. If you'd like items delivered to multiple addresses, please place those orders separately.

Damaged Issues
If your order arrives in not perfectly or damaged in transit, please email us at Email with photos of the item.

What is your cancellation policy?
You can request to cancel your order at any time before your order has shipped.

When will I be refunded for my return?
Your refund will be processed once your return has been received.

How much is your shipping cost?
Trinidad & Tobago $5.15

Regional and Internation $36.18

Which shipping carrier does Domain use?
All orders in Trinidad & Tobago are shipped via TTPOST.

All orders Regional & International orders ship via DHL.

What is your restocking fee?
We do not charge any restocking fee.